Privacy Policy
Last updated: 13 September 2026
This Privacy Policy explains how Kido Kuddle (“Kido Kuddle”, “we”, “us”, “our”) collects, uses, stores and protects your information when you visit or make a purchase from https://kidokuddle.in (“Website”).
By using this Website, you agree to the practices described in this Policy.
1. Information We Collect
Information you give us:
- Name, billing address, shipping address and PIN code
- Email address and mobile number
- Order details and purchase history
- Communication you send us (emails, WhatsApp messages, support queries)
Information collected automatically:
- IP address, browser type, device type and operating system
- Pages visited, time spent on pages and referring website
- Cookies and similar tracking technologies
Payment information: We do not collect or store your card numbers, CVV, UPI PIN, net-banking credentials or any other payment credentials. All payments are processed by third-party payment gateways that are PCI-DSS compliant. Your payment data is shared directly with the payment gateway and is governed by their privacy policy.
2. How We Use Your Information
We use your information to:
- Process, pack and deliver your orders
- Send order confirmations, shipping updates and delivery notifications
- Process returns, cancellations and refunds
- Respond to your enquiries and provide customer support
- Prevent fraud, misuse and unauthorised transactions
- Improve our products, website experience and service quality
- Send promotional offers and updates, where you have consented (you may opt out at any time)
3. Sharing of Information
We do not sell or rent your personal information. We share it only with:
- Courier and logistics partners — to deliver your order
- Payment gateways — to process payments and refunds
- Service providers — hosting, analytics, email and communication tools that support our operations
- Legal authorities — where disclosure is required by applicable law, court order or government request
All such parties are required to use your information only for the purpose for which it was shared.
4. Cookies
Our Website uses cookies to keep items in your cart, remember your preferences and understand how visitors use the Website. You may disable cookies in your browser settings, but some features of the Website may not function correctly if you do.
5. Data Security
We use reasonable technical and organisational safeguards, including SSL encryption, to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil your orders, resolve disputes, meet legal or accounting requirements and enforce our agreements.
7. Your Rights
You may write to us at kidokuddle@gmail.com to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your account or personal data, subject to legal record-keeping requirements
- Withdraw consent for marketing communications
We will respond to genuine requests within a reasonable time.
8. Children’s Privacy
Our products are made for children, but our Website is intended for use by adults aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
9. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the Website after such changes constitutes acceptance of the updated Policy.
11. Contact Us
Kido Kuddle 19B, Pawandham Colony, Nipania, Indore, Madhya Pradesh – 452010, India Email: kidokuddle@gmail.com Phone: +91 90984 82647 (Monday to Saturday, 10:00 AM – 6:00 PM IST)